Privacy Policy

Information We Collect

We may collect personal information that you provide directly to us, including:

• Name

• Email address

• Phone number

• Project address or location

• Project type and scope

• Anticipated timeline

• Budget range

• Design preferences

• Plans, photographs, drawings, or other project materials

• Any other information you choose to provide

We may also collect certain information automatically when you visit or interact with our website, including:

• Pages viewed

• Referring website or traffic source

• Links or buttons selected

• Form and website interactions

• Device type, browser type, and operating system

• IP address and approximate geographic location

• Date and time of access

• Cookie and advertising identifiers

How We Use Your Information

We may use the information we collect to:

• Respond to inquiries and consultation requests

• Review your project information and determine appropriate next steps

• Communicate with you by email, telephone, or text message regarding your inquiry, consultation, appointment, or project

• Schedule consultations, meetings, or site visits

• Prepare estimates, proposals, or related project information

• Coordinate design, planning, manufacturing, delivery, installation, and related services

• Operate, maintain, and improve our website and services

• Understand how visitors use and interact with our website

• Measure the effectiveness of our advertising and marketing activities

• Send project follow-ups, company updates, or relevant Bauhome offerings

• Maintain appropriate business and project records

• Protect our website, business, clients, and legal rights

• Comply with applicable legal and regulatory obligations

We do not sell personal information in exchange for monetary compensation.

Cookies and Tracking Technologies

Our website may use cookies, pixels, analytics tools, tags, and similar technologies to operate the website, understand visitor behavior, improve performance, measure marketing effectiveness, and support advertising and retargeting activities.

These technologies may be provided by third-party services, including:

• Google Analytics

• Google advertising services

• Meta advertising services, including the Meta Pixel

• Other website-hosting, analytics, advertising, or business-service providers

These third parties may collect or receive information such as your IP address, device and browser information, pages viewed, traffic source, approximate location, cookie or advertising identifiers, and interactions with our website or advertisements. They may process this information according to their own privacy policies and terms.

You can control or delete cookies through your browser settings. You may also be able to manage advertising preferences through settings provided by Google, Meta, and other advertising platforms. Disabling cookies may affect the availability or performance of certain website features.

Do Not Track

Some web browsers provide a “Do Not Track” setting. Our website does not currently respond to Do Not Track browser signals.

Third parties providing analytics, advertising, or embedded content may collect information about your online activities over time and across different websites or online services, subject to their own privacy practices.

How We Disclose Information

We may disclose personal information to trusted service providers, contractors, consultants, manufacturers, installers, and professional partners who assist us with:

• Website hosting and operation

• Form processing and inquiry management

• Analytics and performance measurement

• Advertising and marketing

• Customer and project communications

• Design, planning, manufacturing, delivery, and installation

• Information technology and security

• Accounting, insurance, legal, and other professional services

These parties may access personal information only as reasonably necessary to provide services to Bauhome or support a Bauhome project.

We may also disclose information:

• When required by law, regulation, subpoena, court order, or other legal process

• When reasonably necessary to protect the rights, property, safety, or security of Bauhome, our clients, website visitors, service providers, or others

• With your direction or consent

We do not trade or rent personal information to third parties.

Data Retention

We retain personal information for as long as reasonably necessary to respond to inquiries, manage projects, maintain appropriate business and project records, comply with legal obligations, and fulfill the purposes described in this Privacy Policy.

Retention periods may vary depending on the type of information and the nature of our relationship with you.

Data Protection and Security

We use reasonable administrative, technical, and organizational safeguards intended to protect personal information from unauthorized access, alteration, loss, misuse, disclosure, or destruction.

However, no website, internet transmission, or electronic storage system is completely secure. We therefore cannot guarantee the absolute security of personal information.

Your Privacy Rights and Choices

Depending on applicable law, you may have certain rights concerning your personal information, including the right to request:

• Access to personal information we maintain about you

• Correction of inaccurate personal information

• Deletion of certain personal information

• Information about how your personal information is collected, used, or disclosed

These rights may be subject to applicable legal exceptions, identity-verification requirements, and business record-retention obligations.

To submit a privacy-related request or update personal information you have provided to us, contact us at info@bau-home.com. Please provide enough information for us to understand and respond to your request. We may need to verify your identity before completing certain requests.

We will not discriminate against you for exercising an applicable privacy right.

You may unsubscribe from promotional email communications by using the unsubscribe instructions included in those communications or by contacting us directly. Even after opting out of promotional communications, you may continue to receive messages concerning an inquiry, consultation, active project, transaction, or legal matter.

Children’s Privacy

Our website and services are intended for adults and are not directed to children under the age of 18.

We do not knowingly collect personal information from children under 18. If we learn that a child has submitted personal information to us, we will take reasonable steps to delete it.

Third-Party Links

Our website may contain links to websites, social-media platforms, or services operated by third parties.

Bauhome does not control and is not responsible for the privacy practices, security, content, or policies of those third parties. We recommend reviewing the applicable privacy policy before providing personal information through a third-party website or service.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our website, services, business practices, technologies, or legal obligations.

When changes are made, we will post the revised Privacy Policy on this page and update the “Last updated” date at the top. We encourage you to review this page periodically for updates.

Contact Us

If there are any questions regarding this privacy policy, you may contact us using the information below.

Bauhome
15053 Ventura Blvd
Sherman Oaks, CA 91403

Email:info@bau-home.com